Set Your Own Pace at VegasHero

Pokies and live tables are built for fun on a Friday night, not for chasing a payday. Before you make your first AUD deposit through PayID or POLi, it is worth spending five minutes on this page. The controls below cost nothing, take effect immediately, and can be adjusted or removed whenever you want, subject to the cooling-off periods explained further down.

Deposit Limits: Decide the Number Before You Start

A deposit limit caps how much AUD you can add to your VegasHero balance across a day, a week or a calendar month. Set it in your account dashboard under Responsible Gaming Settings. If you try to deposit past the cap, the transaction simply won't go through, whether you're loading funds via PayID, POLi, a Visa card or crypto like BTC or USDT.

• Daily, weekly and monthly caps, set independently or together
• Lowering a limit applies instantly
• Raising a limit takes effect after a 24-hour cooling-off period, so a rough session doesn't turn into a bigger one
• Limits apply across all payment methods, not just one banking rail

Reality Checks: A Tap on the Shoulder Mid-Session

A reality check is a pop-up that interrupts your session at an interval you choose, from every 15 minutes up to every hour. It shows session length, net win or loss, and total wagered so far. You choose to keep playing or log off. It's a small feature but it does the job it's designed for: pulling you out of autopilot on a long session of pokies or blackjack.

Timeouts and Self-Exclusion: Stepping Away Properly

If a deposit limit isn't enough, VegasHero supports two stronger tools. A timeout locks your account for a set period, from 24 hours up to 6 weeks, and there is no way to reverse it early once activated. Self-exclusion is the longer-term option, locking your account for 6 months, 12 months, or longer if you request it, with all marketing emails and SMS stopped for the duration.

During a timeout or self-exclusion, your account balance stays safe and any withdrawable funds can still be paid out through your usual method, whether that's a bank transfer or a crypto wallet. Reach out through the support channels listed in your account if you need help processing a payout while excluded.

Recognising the Warning Signs

Gambling stops being entertainment when it starts affecting sleep, work, relationships or the household budget. Common signs include chasing losses with bigger bets, borrowing to fund deposits, lying about time or money spent, or feeling irritable when you try to cut back. None of these are unusual, and none of them are something to manage alone.

Free, Confidential Support Across Australia

Gambling Help Online runs a free, confidential counselling service for anyone in Australia affected by gambling, whether it's their own play or someone else's. It's staffed year-round and doesn't require a referral.

You must be 18 or older to hold a VegasHero account or to use any of the tools described on this page. Age verification checks may be run on new accounts and before larger withdrawals, as set out in our terms.

Related Pages

For the account basics behind these controls, see Terms and Conditions and Payments for how deposits and withdrawals actually run in AUD. New here? Set your limits before you register, and check the Bonus page so wagering requirements factor into your budget from day one.